Help Please!! Health & Social Care?
By adminWhat is the importance of communication??
How is communication used in a care settting?? Examples of effective & non effective??
What are the barriers to communication?? How can they be overcome??
There are two kinds
Verbal..is one we are most aware of.
WORDS that are actually spoken
TONE such as shouting,whispering and high and low tones
PACE such as fast or slow
We also observe their behaviour to get an all round true picture, for example:-
When you ask a person if they are in pain they may say"no i am fine dear" these words alone suggest that they are comfortable but they were spoken with a slow, dull tone and they are resting their head in their hand and scowling.These added factors indicate to us that they arent fine at all.This clearly demonstrates that non-verbal communication actually gives more away than verbal communication.
NONE VERBAL
communication is vast in its use and content.It is not always necessary to speak to communicate.
Non-verbal communication involves components that create signals interpreted by others.
The components include
Facial expression
Posture
Body space
Gestures
Touch
Facial expression
The face has immense degrees of expression it is extemely difficult to actually speak without changing expression.Some messages,are sent by nodding or shaking the head,frowning or simply by using eye contact,mouth and eyebrow movements.The most powerful signal are said to be sent with the eyes.They are known as the "windows of the sole"and show clearly emotions including aggression,fear,concern and love,someones eyes can be very informative.
Good look with this i passed my nvq 2/3 in social care.
2 Comments
May 22nd, 2010 at 5:54 pm
I have done all about this when i did health and social care .. it is really easy, and just common sense …
Communication is important so that all messages get across and everyone knows what is going on and so that less mistakes are made .
There are lots of barriers to communication; People speaking another language (get an inturpiator), messages being passed on are changed so try to pass on messages first hand not get someone else to do it !
I hope some of this helped you . x x
References :
mee
May 22nd, 2010 at 6:05 pm
There are two kinds
Verbal..is one we are most aware of.
WORDS that are actually spoken
TONE such as shouting,whispering and high and low tones
PACE such as fast or slow
We also observe their behaviour to get an all round true picture, for example:-
When you ask a person if they are in pain they may say"no i am fine dear" these words alone suggest that they are comfortable but they were spoken with a slow, dull tone and they are resting their head in their hand and scowling.These added factors indicate to us that they arent fine at all.This clearly demonstrates that non-verbal communication actually gives more away than verbal communication.
NONE VERBAL
communication is vast in its use and content.It is not always necessary to speak to communicate.
Non-verbal communication involves components that create signals interpreted by others.
The components include
Facial expression
Posture
Body space
Gestures
Touch
Facial expression
The face has immense degrees of expression it is extemely difficult to actually speak without changing expression.Some messages,are sent by nodding or shaking the head,frowning or simply by using eye contact,mouth and eyebrow movements.The most powerful signal are said to be sent with the eyes.They are known as the "windows of the sole"and show clearly emotions including aggression,fear,concern and love,someones eyes can be very informative.
Good look with this i passed my nvq 2/3 in social care.
References :