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Barriers To Effective Communication-The Effective Communication Principle
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Here’s an article I came across on the Effective Communication principle. It was written by Jonathon Hardcastle. It looks at some of the things that may cause barriers to effective commmunication and by default effective business practises. Read and enjoy…
According to Peter Drucker in his article “The Transnational Economy” written back in 1987, “To maintain a leadership position in any one developed country, a business-whether large or small, increasingly has to attain and hold leadership positions in all developed markets worldwide. It has to be able to do research, to design, to develop, to engineer and to manufacture in any part of the developed world, and to export from any developed country to any other. It has to go transnational.” But is going international as simple as it sounds in this passage, or business leaders and executives need to consider another usually unforeseen barrier commonly referred to as “the effective communication principle?”
Companies in developed countries such as the United States must engage in international business transactions or lose an important competitive advantage. Such firms have not only found tremendous commercial opportunities a thousand or ten thousand miles from their plants, but they have also found cooperative partnerships because of a community of interest. Community of interest is in fact the common ground upon which a business relationship can be based and later flourish. If a firm in Japan, for example, finds an American company with expertise in marketing and handling its products in foreign markets, then a community of interest has been found and remains to be exploited to the advantage of both. But how is that possible and on which factors does it depend upon?
Although the answer is rather complex, undoubtedly one factor is that the worldwide level of technology has greatly advanced easing the process of communicating among people located in different countries. Their ability to share information almost instantly has turned the globe to resemble a village, and as a village its citizens can communicate with one another quickly and easily with the use of various technology-based methods. But then again how come and the message is not received in the manner intended when sent by the messenger? The answer is simple: worldwide we share the much of the same information and technology, but no the same culture. Our family, recreational, financial and other values are different, as these values spring from diverse experiences, expectations and habits. Even if the language used to communicate is the same, the cultural differences between states are evident and a message can be distorted or at least not understood as one intended.
Technological advances in the last 100 to 200 years have spread and been adopted and refined worldwide. But cultures based on thousands of years of development are slow to change. For many, they should not change, as these cultural differences among societies and nations give individual identity to each group. In fact, this persistence diversity in the thinking of human beings has made this world an exciting place to be in. But at the same time it has also created barriers that constitute a major challenge for communicators. Even with the advancement in the transition of information, when words and actions are not understood in the same way because of differences, communication can suffer. This is a key factor for people to remember when dealing with different cultures or employed in different countries from that of their origin. Verbal or nonverbal communication can have different meanings to different people and thus careful consideration and examination of the others’ environment can ensure a better delivery of a message and overall a much more successful communication process.
Jonathon Hardcastle
http://www.articlesbase.com/communication-articles/the-effective-communication-principle-66923.html
Michael Noone is The publisher of communication skills articles at the site http://www.topcommunicationskills.com
Technorati Tags: barriers to effective communication, communication skills, Effective Communication
I. Introduction
“You can’t achieve what you can’t conceive.”
-Author unknown
The United States of America may lose its supremacy as a superpower if our children of today can’t grasp the technologies of tomorrow. The trend has already been set. High-level engineering jobs are currently being outsourced to other nations, not only because of cheaper costs, but inadequacies of filling them in the states. Let’s face it; there are not too many Americans who strive to have a doctrine in Electrical Engineering to do research and development. To other countries like Korea, many students see Math as the “universal language” and foresee a technically based doctorate level diploma as a necessity for excelling in their country. To many, this is the only road out of poverty. American children, stereotypically, do not have this fear to motivate them. Many children in this “superior” country just view mathematics as something needed to pass a proficiency test. Its value is discarded. The implementations are unseen. The desire of children to follow this type of career path is decreasing. Obviously, these future implications are disturbing and may some day be detrimental to the foundation of our country. However, I believe nurturing children’s enthusiasm in needing to use math may be the answer. Not surprisingly as stated in Robots for Kids, “Robots rank right up there with dinosaurs when it comes to grabbing the attention of elementary school students…” [1 p. 232]. Hence, I predict an interest, active participation, and proper guidance in robotics will increase nationally recorded math scores.
II. Staggering Math Scores
The facts don’t lie. According to the US Department of Education in 1999 [2], the United States ranked 12th among 4th graders, a staggering 28th among 8th graders, and just 19th among seniors in nationally recorded math scores. How can poverty stricken and problematic country like Israel be three rankings ahead of us with 8th graders? Clearly, money isn’t the answer. Nor do I believe Israelis have fewer fears about violence than our inner city children do to distract them. Although I’m a bit perplexed by the answer, I believe solution lies in a child’s own aspirations and inner desires. Many of our youth dream to be professional athletes or pop singers. That’s what they see. That’s what they know. That’s what they love. These young easily influenced children view these avenues not only as fun, but also as a means for financial freedom. With mathematics being the “universal language,” children in other countries may see this as the only way to break through levels of poverty and thrive in life. Let’s face it; math can be a difficult subject to grasp. Unless one either has the first name ‘Albert’ or discovers motivational reasons to put forth extra effort, the scores will suffer. The Third International Mathematics and Science Study (TIMSS) has found that “students who agreed that they like math and that math was useful for solving problems, scored higher than students who disagreed” [3]. To no surprise, many educators have already taken this as a given. The question that now arises is how to motivate the children? Or better yet, how does one follow a handed-down curriculum while taking advantage of today’s enticing technologies? As stated by Druin and Hendler, “I believe the desire for learning has to do with an animating idea or an engaging project. New technologies enable students of all ages to pursue richer, far more complex learning experiences. With robots, students can truly be scientists, engineers, designers, and builders” [1 pp. 161-62].
Grade 4 Grade 8 Grade 12
Rank Nation Score Nation Score Nation Score
1 Singapore 625 Singapore 643 Netherlands 560
2 Korea 611 Korea 607 Sweden 552
3 Japan 597 Japan 605 Denmark 547
4 Hong Kong 587 Hong Kong 588 Switzerland 540
5 Netherlands 577 Belgium 565 Iceland 534
6 Czech Republic 567 Czech Republic 564 Norway 528
7 Austria 559 Slovak Republic 547 France 523
8 Slovenia 552 Switzerland 545 New Zealand 522
9 Ireland 550 Netherlands 541 Australia 522
10 Hungary 548 Slovenia 541 Canada 519
11 Australia 546 Bulgaria 540 Slovenia 518
12 United States 545 Austria 539 Germany 495
13 Canada 532 France 538 Hungary 483
14 Israel 531 Hungary 537 Italy 476
15 Latvia 525 Russian Fed. 535 Russian Fed. 471
16 Scotland 520 Australia 530 Lithuania 469
17 England 513 Ireland 527 Czech Republic 466
18 Cyprus 502 Canada 527 United States 461
19 Norway 502 Belgium 526 Cyprus 446
20 New Zealand 499 Sweden 519 South Africa 356
21 Greece 492 Thailand 522
22 Thailand 490 Israel 522
23 Portugal 475 Germany 509
24 Iceland 474 New Zealand 508
25 Iran 429 …(28th)United States 500
Figure 1: Third International Mathematics and Science Study (TIMMS) of 1999 Math scores [2].
Figure 2: Average mathematics scores by students that state “I like math” [3].
Figure 3: Average mathematics scores by students that state “Mathematics is useful for solving everyday problems” [3].
III. Robots in the Media
Television may be lending a helping hand in the educational pursuit of sparking kid’s interest in robots. Maybe the eyes have been blessed to see Honda’s commercial of a 4 foot robot walking down the driveway to pickup a Sunday paper. This completely autonomous robot, which appears to be wearing a space suit, is currently on tour around the world. This “Advanced Step in Innovative MObility,” or better known as ASIMO, is the result of a robotics program that began in 1986. Being the most advanced humanoid robot in existence, this intriguing creation walks on two legs, has 26 degrees of freedom, can walk up steps, and is currently on a North American Educational Tour. Recently, this technological marvel visited the Bronx schools in an attempt to “encourage the interest in the study of robotics and science” [4]. Even a section on the website is dedicated to teacher’s resources for children. With ASIMO, Honda is truly giving our youth “The power of dreams” [4].
Sony is also doing its part to “Change the way you see world.” AIBO has become a pet of the future for many while the SDR-4X II is all the rave. AIBO is an autonomous dog that can learn, do tricks, and express feelings. This approximately $2000 piece of entertainment is completely programmable for upgrading and educational purposes. Be prepared for the pet to express 6 different types of feelings, act according to its environment and attention it’s receiving, seek out its toys, and without human help it will wake up and fall asleep on a charging station. Not only does the dog mature overtime, but also it won’t dirty the carpets as a puppy! The SDR-4X II, on the other hand, literally has become the rave among youngsters. This humanoid can be caught “raving” (a techno dance technique), throwing balls, doing tai chi, and even jogging. Even better, the video clips available on the Internet and television demonstrate five of them doing it in unison. And it gets better! This robot also has face recognition, a 20,000-word vocabulary for speech recognition and synthesis, color recognition, and still finds time to map out a room for optimum placement to show off. Now only if this thing didn’t need to be charged. Oh, did I mention work is already being done on that [4, 5]?
The stated robots do a wonderful job of creating attention for themselves and portraying to youngsters “cool” jobs to have when they grown up. However, I believe the television show Robot Wars is a driving force for inspiring them to begin building. I can vouch as living proof of that statement. Turn on TechTV and you will have the pleasure of watching robots battle to the death in an arena that has gusts of fire, pits to oblivion, and flippers that launch unfortunate robots through the air to their doom. Combine this with hundreds if not over a thousand screaming children in the stands and this show becomes a quick favorite. The program’s website even provides a daily quench for the thirst of building. Direct links are provided on how to start creating robots from home. GI Joes begin to look like baby toys in comparison to a 500 pound robot that shoots fire, spins blades, has crushing pinchers, and is moving strictly to survive and destroy someone else’s creation. Inside this 20- by 54-foot arena is the ultimate in robot combat and competition. Children love it [7, 8]!
IV. Creative Avenues
A common place many turn to when compelled to build a bot is David Cook’s book, Robot Building for Beginners. Following these instructions, not only will a line following robot be built, but math is unavoidably used and pursued. In order to understand speed, one must first understand Revolutions Per Minute, trade offs between speed and torque, battery levels, friction, robot mass and ways to manipulate these values with different voltages, gear ratios, and tire sizes. Trial and error is always an option and, might I add, a popular one amongst beginners. Remember, robotics is something that making a mistake is ‘OK’ and a tremendous amount of the learning results from these mistakes. However, this is where a teacher steps in and provides a ‘bag of tricks’ to the knowledge hungry children. I believe Miller and Stein say it best when they detail reactions from a second grade class:
“…several students will stare with awe and admiration at the one or two students who know their multiplication tables and can predict how many times a motor needs to turn to make the wheel on their robot turn once… All of a sudden radii, circles, circumferences, and so on have utility—as one of our students suddenly loudly exclaimed, “So that’s what pi is for!”” [1 pp. 231-32].
Wow, all that to just determine speed. Lets not forget that the person reading the book is going to learn about materials science (i.e. textile strength), basic electronics (voltage = current * resistance), mechanics (loads and stress), diodes, resisters, capacitors, LEDs, and all the tools and procedures to use them effectively. At first glance, this may seem like a lot to learn for a child. Remember this: it’s not the teacher’s lessons being forced on the kids, it’s their own! What child becomes enthused with a question stating, “If Jack is half as old as Jill, and Jill is one third as old as Jan? Then how old is Jack on Jan’s 60 birthday?” Building robots is a teacher’s dream–true problem solving with the added benefit of enthusiasm [9].
With DC robots, the sky is the limit on how technical the project will become. However, sometimes quicker and less complex solutions may be more appropriate. BEAM technology uses solar energy to power very simplistic, yet captivating, robots. This acronym for Biology Electronics Aesthetics Mechanics represents an area of robotics using no computational power, inspirations from Mother Nature, a focus on designs that appeal to the eye, while making it all work with the small amount of power given from a solar panel. There are rarely circuit boards used, no programming is involved, and just a few inexpensive are parts needed. My first BEAM robot involved a paper clip, a pager motor, a solar panel, a capacitor, and a little solder. In about 20 minutes, the 5 parts came to life! The beauty of these robots is the simplicity to build, the parts are cheap to buy or easily found in techno junk around the house, and only a soldering iron is necessary to build them. While these robots generally take the form of a bug or some other small creature, they have a large appeal to children. Projects are very quick. This fact alone adheres to those with a short attention span who want immediate feedback on their progresses. In addition, many of the basic principals of science and biology are incorporated in the design and can be discussed with respect to solar energy. Visits to the zoo will become more educational as children will seek out animals to mimic their moments and appearance. “Construction material and project ideas that appeal to a broad range of interests allow multiple entry points into science, mathematics, engineering, design, art and music for all types of learners. These materials not only make new knowledge domains accessible, but also provide new ways for children to relate to domains of knowledge to which they have already been exposed” [1 p. 22]. In addition, an obvious challenge of this solar technology is to minimize the current used and find ways of storing (capacitors) what little energy that is available. Hence, young robotists will learn the importance of reading and comprehending part data sheets in order to choose the appropriate parts wisely. Naturally, some of the most basic problem solving techniques are utilized at its finest [10].
When the pupil is young or the soldering skills have not quite matured, Lego Mindstorms is always an exceptional choice. Actually, anyone of any age will find this technical and robotic line of Legos a wise investment. Not only are the parts reusable and nonexclusive to a particular project, but also they can be programmed in various languages on a computer from Visual Basic to Lego’s own object oriented programming language. No cables are needed either. All of this can be done via an infrared transmitter! It’s difficult to fathom how Legos have walked hand-in-hand with technology. For example, let’s take a closer look at the kit “Robotics Invention System 2.0.” This set includes a battery operated RCX Microcomputer used to store programs and connect all the peripherals, 718 pieces which include 2 motors, 2 touch sensors, and 1 light sensor, a USB infrared tower, and a simple yet powerful picture based programming language on CD. Of course, all the Legos from any of the prior kits can be used in conjunction with this educational tool. In addition, at the Mindstorms website, there is a free online program in which to create projects choosing any Lego in existence. This 3D virtual environment is ideal for posting creations on the web or experimenting with Legos that have yet to be purchased [11, 12, 13].
As a result of the software included, children can have their first robot built in less than an hour after purchase. There are a slew of practice lessons, training sessions, and missions included on the CD. Each of these training sessions teaches a specific capability of the Robotics System while describing various ways to test, troubleshoot, and tweak the constructions. Eventually, the lessons will escalate into such capabilities as: using sensors to interact with the environment, programming with icons that represent blocks of code, and create environmental responses for the robot to do anything its creator desires. By the time the CD is completed, nearly all the fundamental techniques necessary to complete projects will have been covered [11, 14].
Already, there are over a dozen books written about Lego Mindstorms with detailed how-to’s of creating everything from a scanner, musical instrument, and a picture creator, to a spy bot, fingernail polisher, and M&M color sorter. I even own books that describe the creations of an ATM machine, card dealer, elephants that squirt water, and even a robot that does the work of cleaning the Lego’s from the floor [15]. By completing these projects, according to Cole and O’Conner, “(Educational) benefits include helping children to improve their concentration skills, work with instructions, problem solve, and develop patience” [16]. This line of Legos created by MIT professors is currently being used with thousands of educators across the world. Since most children only view the robot as a “toy”, they tend to stay highly focused and engaged throughout the lessons. Thus allowing more productive group settings, more creative and in depth solutions to given scenarios, and development of interpersonal skills and team-building skills. All of this is accomplished without the use of a pencil [17, 18]!
V. Case Study
If something can’t be measured, then I believe it cannot be proven or improved. My hypothesis is that with an interest, active participation, and proper guidance in robotics, the TIMMS scores on average will increase at least 10 points over a year’s time. Since the tests are taken at 4th, 8th, and 12th grade years respectively, this undertaking would need to involve an entire school system and then relate the scores to the year’s prior. Remember, the content of an experience, and not so much the tools, are what is vital to learning. Hence, the roles, guidance, and trainings of the teachers and designated robot/BEAM/Lego Mindstorms “experts” cannot be stressed enough. It is naive to consider placing a computer in front of a person and expecting one to be capable of building a network, creating a webpage, or becoming fluent in a programming language. The same goes for robotics. When launching this curriculum upgrade in the beginning of a fall school year, it is essential to educate the teachers during the prior summer. Obviously, this time will be spent to understand the equipment, discuss and personalize previously created and borrowed lesson plans, and provide an entire summer of uninhibited experimentation. However, this is also a period to overcome any fears or dislikes of technology and change. “For example, some people uncomfortable with new ways can replicate the old ways by using technology. It is a safe way to sneak up on change… Some teachers, who have little experience with new technologies in their classroom, have been known to force-fit new technologies to well-worn curricula” [1 p. 159]. For this case study to be effective, educators must embrace breaking through the mold of “old school” comfortable habits and adhere to the potentials of what technology can foster. This is, of course, the pursuit of “richer, far more complex learning experiences [1 p. 161].
The procedure itself is laid out in a similar pattern amongst the different grade zones. Months prior to the start of the school year, a letter detailing the curriculum changes should be sent out to all the parents. This letter should brief the intentions and communicate resources that a parent could turn to for pre-exposure to themselves and their children with the upcoming technologies. Parental support and involvement are essential to exceeding expectations in this new process.
A. Elementary School
Beginning with the elementary level, grades 1-5, the year should begin with a speaker. Here, Lego Mindstorms will be introduced and accompanied with a display case full of inventions. Demonstrations will be shown to all. This will incite interest and curiosity amongst the listeners. Also, leaving these creations in a strategic trophy-case-like display will perpetuate the excitement and foster a desire for involvement. Lego Mindstorms will be added to the curriculum. This time invested can be substituted for some of the weekly sciences and designated math time slots. When executed properly, the lesson plans of different mathematical principals can be shared as helpful hints to the students. Also, in replacement of the annual science fair, a “Lego Fair” could be established. This will provide for more parental involvement regarding the Mindstorms. How many projects are really done 100% by the student anyway? Also, a sense of pride and achievement will be attained in the ownership of a creation on display for everyone to see. In addition, having the student stand by the project during showing to answer questions and provide detailed descriptions and demonstrations will solidify the understanding, theories, and principles used in the creation process.
Just as in high school, I believe tenure and seniority should have its perks. Assuming the continuation of this curriculum advancement, 4th and 5th graders would eventually have 3 and 4 years of Mindstorms experience under their belts. Thus, allowing for more advanced projects and deeper problem solving capabilities. To add fuel to this fire, a monthly competition could be established solely for the “upper class people.” This could involve creating a solution to build a robot that follows a line and picks up Legos, a race around a track following a line, or even a robot that can navigate through a simple maze. Whatever the challenge; a secret agenda should be accomplished. Carefully choose a project that is best solved using principles that coincide with the forecasted science or mathematical lesson plans that month. I believe this would serve as an honor to be old enough to participate in these activities. Student involvement would inevitably increase as a result. Also, what’s better than having a child seeking out mathematical tricks from the teacher, i.e. how to use fractions for simplification of programming timings, in an attempt to gain a competitive advantage over a fellow classmate? Stated in business terms, competition fosters innovation. Then last of all, administer the TIMMS tests and compare the scores to a prior non-Lego integrated year.
B. Middle and Junior High School
In a similar fashion, grades 6th through 8th will experience robotics with a heightened level of technical skills necessary to complete the projects. The main differences are the integration of electrical components, basic electrical principles, soldering techniques, and solar technology used in the foundation of BEAM technology. A guest will also be brought in at the start of the school year for the technical overview and exhibitions of a display-case amount of BEAM robots. However, this speaker will also be an electrical engineer. This expert will relay the pertinence of the BEAM skills to be learned as they are utilized in the real world. Also, the professional should state the educational path best taken in math and science to prepare for a college major in this field. As with the elementary children, the creations will be left on display and questions will be welcomed both during the presentation and on a one-on-one basis.
Since students will more than likely be changing classes for the different subjects, the science labs should be equipped with the necessary tools for the solar robots. This robotics class will need to be slotted in a certain portion of the week in replacement of the sciences. In addition, a yearly BEAM robot fair should also be created. Robots that interact, seek out light, and intertwine independent ideas (as apposed to just following directions out of a book) should be suggested. A new twist will be added to this fair though. Students will be required to provide a write-up that details schematics, electrical calculations, and descriptions of the robot. This should even include how light transforms to energy for the motor. This insures that the student is actually understanding the creation and learning the principles—not just excelling in the field of directions following. If the Beam Robot Fair is the yearly event for all grades, the monthly projects for the privileged 8th graders could be a robot race. I would like to better name these functions “The Solar Roller Races.” Here, students will create solar powered drag cars to race their fellow classmates. These simple creations will be entered into a bracketing system in which the monthly winners will have their names engraved on an annual plaque. Winners could be encouraged to retire that car and work on a new one for the next month. This will encourage continued devotion to these races from everyone. And as the last step in this process would be, TIMMS test should be administered to the students and compared to prior non-robot years.
C. High School
With no surprise, the most involved, demanding, and in depth robotic projects will be asked of those in high school. The sky is the limit on the complexity of any project here. Also, in hopes of keeping the robotics program alive for many years, those who began with the Lego Mindstorms will be able to utilize their skills since first grade on the projects. Robot bases can easily be made of Legos and light can also be used as a power source. Students will eventually learn there are advantages and disadvantages to every decision they make.
The school year for grades 9-12 will follow in line with K-8 and begin with a visit from a speaker. This speaker will be an Electrical Engineer fluent in the field of robotics. Again an overview will be given, creations will be demonstrated, a Q/A session will take place, career paths will be detailed, and specific class routes will be suggested. Although the speaker descriptions appear to just be reiterations of other grade levels, the importance cannot be stressed enough. Many teenagers begin career paths based upon what they enjoy. Hopefully, those who become passionate about robotics understand the importance of accelerated classes for technical majors in college. This fact cannot be forgotten. The classes specific to robotics will be offered to each grade level with increasingly more in depth coverage for the higher grades.
Also, instead of a yearly robot fair, I desire the yearly event to be participation in FIRST. “For Inspiration in Science and Technology” is a 6 weeklong competition modeled after an MIT 2.70 mechanical engineering class [1 p. 248-49]. As described on the FIRST website:
“The FIRST Robotics Competition is a national engineering contest which immerses high school students in the exciting world of engineering. Teaming up with engineers from businesses and universities, students get a hands-on inside look at the engineering profession. In six intense weeks, students and engineers work together to brainstorm, design, construct and test their “champion robot.” With only six weeks, all jobs are critical path. The teams then compete in a spirited, no-holds-barred tournament complete with referees, cheerleaders and time clocks.
The partnerships developed between schools, businesses, and universities provide an exchange of resources and talent, highlighting mutual needs, building cooperation, and exposing students to new career choices. The result is a fun, exciting and stimulating environment in which all participants discover the important connection between classroom lessons and real world applications.
Each year, the competition is different, so returning teams always have a new challenge to look forward to. However, the details are kept secret until the unveiling at the Kick-Off workshop. This provides a high level of excitement as everyone sees the new challenge for the first time and ideas immediately being forming in people’s minds” [19, 1 pp. 248-49].
Upper class people will also have their privileges in high school. The monthly event open to 10th and 11th graders could be robot sumo. Here, students will create completely autonomous robots and mimic the rules of one of Japan’s most popular sports—sumo. Instead, the idea is for the size and weight class restricted robots to push each other out of a circular ring. Robot sumo has already made its way into many robot clubs, high schools, and universities. The popularity of this event can be credited to its low part costs and simplicity of rules. In 2001 alone, more than 4,000 robots competed in a 4-month season in Japan and those numbers are growing at an exponential rate. Innovation is what keeps this “game” growing in numbers and proves invaluable for student participation and educational advancement [20].
Naturally, in order to prove my hypothesis, the high school students would also need to be administered an internationally recognized TIMMS exam. These scores would then need to be compared to non-robotic years.
VI. Conclusions
Although the robotic case study has not been implemented to test my hypothesis, I will make predictions on the findings. As forethought, I also believe the conclusions to be correct to a high amount of accuracy. There are many ingredients to this success and I will attempt to touch on most of what I consider obvious outcomes. However, as a person of science, I admit that these ideas are not factual and even incomplete without the study actually taking place.
Public displays of projects and competitions have fostered extraordinary outcomes. So does the cooperative participation with all students. In time, I believe this will portray robotics as a “cool” thing to do in school. This being the case, some of the educational barriers will be hurdled in the process. Especially during the competitions, students will be working with the adults and not for them. Realizations that it is not the gender, race, creed, sex, or social status that matters in reference to partnering in robotics, but what they know and can contribute to the cause is a vital lesson. The differences in people will be grayed out while their possibly unknown qualities will shine. Robotics gives a chance for people who generally wouldn’t have associated with each other to seek each other out for their robotic potential [1 pp. 287-88].
Specifically looking at gender differences, it is important to note the participation of females in robotics. A finding from Robocamp states, “It appears that girls in particular may need encouragement and a formal structure in order to experiment and be creative… They would do more advanced exercises only when specifically asked” [1 p. 321]. Another finding exhumed from the book Robots for Kids details finding at an elementary school in Reston, Virginia. Believing the importance of ideas to be best left in the author’s words,
“We (KISS Institute for Practical Robotics) distributed flyers to the fifth and sixth graders (ages 10-11), and the next day 30 registrations appeared: 29 boys and 1 girl.
This overwhelming imbalance highlighted an obvious need to reach out to girls, and this inspired immediate action on our part. We received permission to present short robot demos for second graders. During these demos, students were invited to push buttons, flip levers, and otherwise interact with a couple of real robots. We then distributed flyers to the second graders for an after-school robotics class. This time we had enough response to form two classes, and about 40 percent of the registrants were girls.
Four years later when this group became sixth graders, we again offered a fifth/sixth-grade class. This time half the students who signed up were female. None of this resembles an actual scientific study (why we are developing); however, there was a fairly strong indication that when students had a fun experience with robots at an early age, they were much more likely to pursue that topic at a later point in their life. Presumably, the same effect would occur later in life, in that students would be more likely to choose college courses and/or career paths further down the line after having been exposed to fun experiences with robotics in middle and high school” [1 pp. 232-33].
Along with the proposed findings that more students will choose a technical career later in life, I believe that local robotics clubs will also begin forming in the community. This will lead to in depth community involvement of older more experienced people volunteering for robotics help in the local schools. Hence, this cycle will lead to better teachings and of course better projects. Also, I believe this will help perpetuate a more enjoyable school experience for children. This can be proven just by a jump in attendance. Another way to validate the statement is to look at the children’s Christmas/birthday lists. I believe they will include more robotic related materials than before.
All of these reasons encapsulate why math scores will improve. More specifically, I believe scores will improve by at least 10 points on the TIMMS scores as compared to non-robotic years. I say this because,
“In regular classes many teachers try to use grades to motivate students, and sometimes they miss the mark. It is best for students to push themselves to excel, so teachers give exams to test student achievement and attach a grade to motivate students to do their best. But one of the real problems of…education is that grading standards vary widely and continually slip downward. At the same time, students would seem to be foolishly wasting their time if they did anything more than the minimum required to get an ‘A’ in a class” [1 pp. 289].
Also, I foresee a higher enrollment in advanced math and science classes. This is, of course, a result of more students having their eyes opened to technical careers and taking proactive educational steps to achieve these dreams. If more students enroll in advanced math classes, then more students will score better on nationwide math based exams. In addition, lets not forget that students have been unknowingly working on problem solving skills and math based robotic inspired formulas for the duration of the year. The best part is that these processes were probably utilized in a majority of the student’s free time as projects were being created and completed. If portions of students are inspired to focus on robotics every spare hour they are free, increased math use is unavoidable. Hence, with this practice, so is improvement upon these skills. A 12-year long study of the continued robotic intervention of the 1st graders to their 12th grade testing would be interesting. The implications of perpetuated involvement in the robotics field would be fascinating.
People under the legal age of 18, or dare I categorize them as children, possess all the tenacity, creativity, and capacity to learn, as do adults. Channeling these incredible energies into something as positive and productive as robotics will have effects that ripple on beyond our comprehension. As best stated by a high school participant in FIRST, Daniel Lehrbaum shares his insight on people.
“…I think if students are put in a position where their opinions are valued and their designs are valued and people listen to them, suddenly they can rise to that new level. I think the one thing is that people fill the shoes that you put them in. If the engineers and advisors (that assist the team with FIRST) put them in really big shoes, they are going to fill them. They will do the things they need to do to get the job done. Especially if they are, you know, dedicated to the cause. People can do incredible things” [1 p. 271].
References
1. Druin, Allison, and Hendler, James, eds., Robots for Kids: Exploring New Technologies for Learning, San Diego, Academic Press, 2000, pp.159-62, 232-233, 248-249, 271, 297-288.
2. US Department of Education, National Center for Education Statistics: Overview and Key Findings Across Grade Levels, March 1999, , accessed May, 12 2004.
3. National Center for Education Statistics, Mathematics: The Nation’s Report Card (home), 17 June 2003, , accessed May, 12 2004.
4. Honda, ASIMO: North American Educational Tour, 2004, , accessed May, 12 2004.
5. Sony, Enhanced Motion Control and Communication Capabilities in Small Biped Entertainment Robot (SDR-RX II) to be Exhibited at RBOBDEX2003, 24 March 2003, , accessed May, 12 2004.
6. Sony Electrons e-Solutions Company, ERS-7: AIBO Entertainment Robot, 2002, , accessed May, 12 2004.
7. TechTV, Robot Wars (Home>TV Shows>Robot Wars), 2004, , accessed May, 12 2004.
8. Karagiannis, Konstantinos, “Exploring Robotics Online,” Popular Electronic, April 1999, pp. 9-12.
9. Cook, David, Robot Building for Beginners, Berkeley, Apress, 2002.
10. Hrynkiw, Dave, and Tilden, Mark W, Junkbots, Bugbots & Bots on Wheels: Building Simple Robots with BEAM Technology, Berkeley, McGraw, 2002.
11. Lego, Lego Mindstorms, 2004, , accessed May, 12 2004.
12. Sato, Jim, trans., Jim Sato’s Lego Mindstorms: The Master’s Technique, Berkeley, No Starch Press, 2002.
13. McComb, Gordon, “Cyberk’nex—Part Robot, Part Fun,” Poptronics, March 2001, pp. 55-56.
14. Williams, Marifrances, “New Legos Let Kids Become Droid Designers,” Electronic Design, 8 March 1999, p. 68.
15. Erwin, Benjamin, and Paperet, Seymour, Creative Projects With Lego Mindstorms, Second ed., Boston, Addison, 2003.
16. Cole, Lisa, and O’Connor, Jane, “The Nuts and Bolts of Robot Building with Kids,” Tech Directions, February 2003, pp. 19-22.
17. Mauch, Elizabeth, “Using Technological Innovation to Improve the Problem-Solving Skills of Middle School Students,” Clearing House, March/April, 2001, pp. 211-13.
18. “Using and Hacking Robots with Lego Mindstorms,” Poptronics, January, 2000, pp. 61-64.
19. FIRST, “For Inspiration and Recognition of Science and Technology,” , accessed May, 12 2004.
20. Miles, Pete, Robot Sumo: The Official Guide, Berkeley, McGraw, 2002.
Nick Cherney
http://www.articlesbase.com/education-articles/robots-americas-answer-to-dwindling-math-scores-100469.html
Shatter The Barriers To Effective Communication With This Application
Posted by: admin | Comments (0)
“For more information on how to grow you business with the help of new web tools, applications and software
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Technorati Tags: and, barriers, Business, communication, communications, Corporate, effective, human, integrated, management, Marketing, organizational, point, power, Presentation, presentations, Sales, software, Team, technology, tips, to, Training
Brain science has been one of the central topics in the scientific world in the last decade. The development of several new technologies has allowed scientists to reach a superior level in research methods.
Such technologies – particularly brain scanning techniques (PET, fMRI, CT, etc.) – have enabled experts to perform procedures which were thought to be in the realm of science fiction in a near past. In the verge of an advanced era in the perception and manipulation of the human mind, an ethical discussion was raised in the Old continent.
Meeting the ‘Meeting of Minds’
“Meeting of Minds – European Citizens’ Deliberation on Brain Science, was a unique exercise involving the general public in a discussion on cutting-edge science. Citizens from nine European countries will suggest what they think should be done with our new-found knowledge of the brain. They will debate the ethical, social and legal implications with international experts. The citizens’ conclusions on the use of new technology, medicines and techniques will be offered to policy-makers at the European, national and transnational level.” (www.meetingmindseurope.org)
Breaking through Brain Research
The outcome of the meeting of minds was one of the most elaborate displays of democratic decision-making in history. 126 citizens, 9 countries, 12 organisations and another dozens of professionals from several areas: resulting in over 100 recommendations that are being analysed by stakeholders in the fields of brain research and politics. The meeting’s organisation committee recognised several ‘new’ areas in brain research which are becoming increasingly relevant in our daily lives, and designed most recommendations based on probable outcomes from these areas.
Brain Stimulation
The initiative to solve psychiatric problems derived from common mental health disorders, such as OCD, has provided the background for neuro-surgeons to endeavour in “tinkering at people’s brains”. Innovative procedures, such as the insertion of electrodes that emit mild currents to communicate with the patient via a wireless system, are part of this area. Issues? The definition of normality: how are medical treatments going to affect different social groups and who should, and should not, be treated.
Brain Scanning Technologies
Functional Magnetic Resonance Imaging (fMRI) has been used to identify patterns of cognitive behaviour in the human brain. Scientists have attempted to use it for lie detection and even to recognise which areas of the brain are being used when a stimuli is provided. Scientists have even attempted to scan several different people in order to define a ‘normal’ brain structure. Issues? Privacy and a patient’s right to refuse treatment are the major concerns which result from this type of research.
Regulatory Drugs
Several drugs have been developed to treat patients with brain disorders, such as compliance and conduct disorders. The ability to provide a ‘quick fix’ to particular behaviours has induced research in this area. Issues? Again the definition of normality: there is a concern on whether some conditions are in fact disorders that should be treated. With further development of research, such drugs could be used for social control.
Cognitive Enhancers
In the last decade cognitive enhancers have been a central topic of discussion in brain research. Drugs which improve memory, alertness and other cognitive functions have been developed, and drug companies are prepared to market them to the general public. Issues? There are several concerns about the non-regulation of such drugs, which could become a quick fix for ‘mental problems’. This culture would play a role in decreasing the importance of preventive treatment.
Genetic Profiling
Increased research in the brain’s structure and functioning is giving scientists the opportunity to relate the genetic structure of individual’s with the possible development of particular brain conditions. Such procedure could allow the recognition of pattern which would predict the incidence of mental health diseases prior to the actual development of the disease. Issues? The burden of knowing the future for an individual that is likely to develop a mental health disease.
Themes and Final Recommendations
The project’s meeting on January produced more than 100 recommendations in six different areas of brain research. Following are some of them:
Regulation and Control
- Increase the transparency of public funding allocation mechanisms and its links to solving social issues.
- Extend the reach of ethical oversight to non-experimental research.
- Prevent the misuse of human beings for experimental research.
- Make disclosure of privately-funded brain research activities into a legal requirement.
- Increase transparency of ongoing research to align public funding.
- Increase public funding for fundamental research.
- Minimise bureaucratic barriers to encourage collaborative research.
- Strengthen legal regimes on discrimination against persons with mental conditions, particularly in their workplaces.
Normalcy versus Diversity
- Foster greater inter-disciplinary knowledge to improve thinking about norms
- Take into consideration that diversity is “normal” and positive for the development of society, the arts and science.
- Counteract a “social pressure” for medical treatment.
- Do not treat patients if they do not wish it.
- Offer a broad range of treatment options and support, provide alternatives to medical treatment and complementary medicine or combine various approaches.
- Put more emphasis on prevention.
- Reinforce communication between patients and specialists in charge.
- Reallocate resources in favour of basic research.
- Give high priority to brain research.
- Ensure that the increased knowledge that brain science provides is also applied in other fields such as teaching, learning, thinking, and creativity.
- Do not allow enhancing drugs for people who have to pass exams.
- Definitions should be flexible as society moves on.
Public Information and Communication
- Promote broadcasting of scientific documentaries during viewer-friendly hours.
- Start a “Brainpedia” similar to the general Wikipedia encyclopedia in the internet.
- Mobilize medical students and create opportunities for them to go public in order to enter a permanent discussion with practitioners, organizations, and citizens.
- Keep the medical press independent of pharmaceutical industries.
- Promote the information flow between experts.
- Encourage a more interdisciplinary approach.
- Introduce or improve communicative skills in the education for medical doctors in order to improve the doctor-patient relationship and the quality of information.
- Establish more direct information links between experts and patients. Scientists should be discouraged to publish immediately every new development in research in popular media.
Pressure from Economic Interests
- Introduce incentives for pharmaceutical companies to conduct fundamental research.
- Initiate foundations that support patients with rare diseases.
- Foster independent information about drugs that are positioned as consumer products.
- Keep the ban on advertising for prescription drugs.
- Require that sources of financing are listed with every academic contribution.
Equal Access to Treatment
- Make efforts to ensure equal access regardless of age, gender, ethnicity, economic capacity and social status.
- Make sure that people are well informed about treatments and non-medical alternatives in order to avoid exclusion from services.
- Extend the understanding of necessary treatment to prevention and create respective institutions and programs.
- Incorporate citizens and patients’ organizations in decision making on allocation of resources.
- Target mental health care to particular groups (elderly, ethnical groups, socially weak groups…) to increase efficiency.
Freedom of Choice
- Create interdisciplinary support teams for patients and their families.
- Improve the geographical distribution of diagnosis and treatment units for patients and their families.
- Set up a multidisciplinary group to define “unbearable psychological suffering”. The established criteria should serve as a foundation for laws on euthanasia independent of public opinion, one group emphasized.
- Guarantee equal access to treatment as a self-evident precondition for choice.
- Carefully prioritise public funds. Conduct a clear information policy on the costs of prophylactic measures, check-ups, and treatments.
- Don’t streamline research along political, financial or materialistic deliberations but keep it open in all scientifically relevant directions (blue sky research).
The Next Steps
“Since January 2006 the partner organisations have launched different types of initiatives at both national and European level to disseminate results and provide policy advice to relevant stakeholders and policy makers. Such initiatives include presentations in relevant fora such as national parliaments and scientific conferences, and the organisation of policy advice workshops. Willing citizens can play a key role during these events.” (www.meetingmindseurope.org).
Will the international efforts to overlook brain research work? The process is on its way, and time will tell. If the implementation of the several proposed recommendations is effective through the political, medical and social layers of participant EU countries – it may be time to consider how scalable this project could be.
As the knowledge of brain functioning and particular interactions between neural networks is increasingly expanding, a discussion could arise from the very heart of mental health: how much impact can brain research provoke in the several mental health disciplines? Will learning paradigms shift – or will brain research support contemporary theories? The blueprints of a new era are under development – and the next steps will be promising.
Pedro Gondim
http://www.articlesbase.com/psychology-articles/brain-research-blueprints-of-a-new-era-139845.html
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Duration : 0:1:1
Technorati Tags: business communication, communication management, communication software, iPhone, presentation tips, team communication
Communication woes plague professionals across the board: Supervisors reprimand you in front of others. Coworkers tactlessly reject your ideas. Clients lash out at people to get what they want.
Rather than pushing back, getting even, or seething in silence, you can gain control of the situation and diplomatically deal with unkind people and behavior. The solution is called Verbal Aikido, and it’s a communications technique that won’t get you fired.
Aikido is a Japanese form of self-defense that uses non-resistance to debilitate an opponent’s strength. The aikido practitioner seeks to counter attacks without bringing harm to the attacker in order to create balance. In other words, when pushed, you pull; when pulled, you push.
This technique is just as effective with verbal attacks. It allows you to respond to a verbal attack by accepting the comment, redirecting it, and reaffirming your stance in a positive manner. Avoid being hostile and building emotional barriers!
Verbal Aikido Basics
The cardinal rule of verbal aikido is to not repeat the accusation. By doing so, you absorb the negative message.
EXAMPLE
If someone questions a business purchase with an accusatory, “Why are you wasting the company’s money?” don’t respond by yelling, “I’m not wasting the company’s money! I need these items to perform my job!”
Such a response reinforces the blame on you. Instead, a verbal aikido practitioner would redirect the comment by saying, “Let me tell you how I invested the company’s money.”
Your verbal aikido response also reaffirms your control over unneeded emotional responses, thus giving the other person nothing to push against.
EXAMPLE
Suppose you’re giving constructive criticism to a male co-worker who tells you, “What I did is perfectly fine. You’re just too emotional. All you women are alike.”
Instead of becoming emotional and reinforcing his claim, say, “I agree. I can overreact at times. Let me explain why I feel this way about the situation.”
This response accepts the basis of the situation without absorbing the negative aspects. However, you redirect the accusation by agreeing. The response also reaffirms the other person’s feelings of frustration. As a result, you diffuse the confrontation and can work toward repairing the situation.
Previously we talked about Verbal Aikido – the way to respond to a verbal attack by accepting the comment, redirecting it, and reaffirming your stance. Let’s continue:
Enhance Your Communication, Enhance Your Career
There’s no doubt that being able to communicate effectively is a major determinant to professional success. Hostile and emotional reactions only add fuel to the discussion … while counter responses restore harmony and balance.
So the next time you’re the recipient of a verbal lashing, analyze the comment. If the other party is pushing your buttons, pull back. If the other party is pulling you in a direction you don’t want the conversation to go, push forward.
Remember these five tips:
- Protect yourself from others who try to infect you with their anger and hostility by being Direct with Respect®.
- No matter who is dishing out the verbal assault, whether it’s a client, coworker, or supervisor, never repeat the accusation. Doing so will only force you to absorb the negative message.
- You can diffuse any verbal attack by dissecting the comment and then deciding whether to push or pull as you accept, redirect, and reaffirm the statement.
- When you give the other party nothing to push against, you gain control of the situation. You are able to remain positive during the conversation, not defensive.
- When all else fails, have the courage to walk away from someone who is verbally attacking you. Don’t be a willing participant in an uncontrollable negative situation.
The more proficient you become at verbal aikido, the more natural it will become – and the stronger all your verbal communications will be.
Joyce Weiss
http://www.articlesbase.com/leadership-articles/how-to-take-control-of-difficult-conversations-730639.html
Communication woes plague professionals across the board: Supervisors reprimand you in front of others. Coworkers tactlessly reject your ideas. Clients lash out at people to get what they want.
Rather than pushing back, getting even, or seething in silence, you can gain control of the situation and diplomatically deal with unkind people and behavior. The solution is called Verbal Aikido, and it’s a communications technique that won’t get you fired.
Aikido is a Japanese form of self-defense that uses non-resistance to debilitate an opponent’s strength. The aikido practitioner seeks to counter attacks without bringing harm to the attacker in order to create balance. In other words, when pushed, you pull; when pulled, you push.
This technique is just as effective with verbal attacks. It allows you to respond to a verbal attack by accepting the comment, redirecting it, and reaffirming your stance in a positive manner. Avoid being hostile and building emotional barriers!
Verbal Aikido Basics
The cardinal rule of verbal aikido is to not repeat the accusation. By doing so, you absorb the negative message.
EXAMPLE
If someone questions a business purchase with an accusatory, “Why are you wasting the company’s money?” don’t respond by yelling, “I’m not wasting the company’s money! I need these items to perform my job!”
Such a response reinforces the blame on you. Instead, a verbal aikido practitioner would redirect the comment by saying, “Let me tell you how I invested the company’s money.”
Your verbal aikido response also reaffirms your control over unneeded emotional responses, thus giving the other person nothing to push against.
EXAMPLE
Suppose you’re giving constructive criticism to a male co-worker who tells you, “What I did is perfectly fine. You’re just too emotional. All you women are alike.”
Instead of becoming emotional and reinforcing his claim, say, “I agree. I can overreact at times. Let me explain why I feel this way about the situation.”
This response accepts the basis of the situation without absorbing the negative aspects. However, you redirect the accusation by agreeing. The response also reaffirms the other person’s feelings of frustration. As a result, you diffuse the confrontation and can work toward repairing the situation.
Previously we talked about Verbal Aikido – the way to respond to a verbal attack by accepting the comment, redirecting it, and reaffirming your stance. Let’s continue:
Enhance Your Communication, Enhance Your Career
There’s no doubt that being able to communicate effectively is a major determinant to professional success. Hostile and emotional reactions only add fuel to the discussion … while counter responses restore harmony and balance.
So the next time you’re the recipient of a verbal lashing, analyze the comment. If the other party is pushing your buttons, pull back. If the other party is pulling you in a direction you don’t want the conversation to go, push forward.
Remember these five tips:
- Protect yourself from others who try to infect you with their anger and hostility by being Direct with Respect®.
- No matter who is dishing out the verbal assault, whether it’s a client, coworker, or supervisor, never repeat the accusation. Doing so will only force you to absorb the negative message.
- You can diffuse any verbal attack by dissecting the comment and then deciding whether to push or pull as you accept, redirect, and reaffirm the statement.
- When you give the other party nothing to push against, you gain control of the situation. You are able to remain positive during the conversation, not defensive.
- When all else fails, have the courage to walk away from someone who is verbally attacking you. Don’t be a willing participant in an uncontrollable negative situation.
The more proficient you become at verbal aikido, the more natural it will become – and the stronger all your verbal communications will be.
Joyce Weiss
http://www.articlesbase.com/leadership-articles/how-to-take-control-of-difficult-conversations-730639.html
“For more information on how to grow you business with the help of new web tools, applications and software
Go To
http://www.trygoldmail.com
http://www.testgoldmail.com
http://www.goldmailclub.com”
Duration : 0:1:1
Technorati Tags: and, barriers, Business, communication, communications, Corporate, effective, human, integrated, management, Marketing, organizational, point, power, Presentation, presentations, Sales, software, Team, technology, tips, to, Training
need some help/reference websites on communication techniques in english?
Posted by: admin | Comments (1)here are some topics that i am looking for further reading:-
1.IMPORTANCE OF COMMUNICATION
2.ONE WAY AND TWO WAY COMMUNICATION
3.ESSENTIAL OF GOOD COMMUNICATION
4.BARRIERS OF COMMUNICATION
5.TECHNIQUES OF OVERCOMING BARRIERS
6.CONCEPT OF Effective Communication
7.TELEPHONIC COMMUNICATION-ADVANTAGES
t P.S. i need these topics for exam for reading as early as possible..thank you…
Information is below.
Website designing is becoming a major service in this fast growing world. As more and more websites keep mushrooming in the World Wide Web, web designing has gained importance as a business. With every company itching to run a successful website, and every businessman wanting to improve business prospects via the internet, website development has become a flourishing business. Web Designing forms a critical part of the website development process. Attractive, alluring and easily navigable websites are believed to have a greater appeal among users than drab and dull websites. It is here that web designing plays a crucial role. Only websites with best web design can win the best users or subscribers. In short, websites are the best things that can bring lots of clients to you and help you realize your business aspirations.
Website designing is a complex activity. It needs thorough understanding and right technical support to translate your dreams into reality. It is better to hire a professional web designer to serve your purpose and design a customized web site for your business. Nowadays, entrepreneurs find it cheap and time-effective to outsource their web design requirements to other countries.
Offshore Web Designing has become commonplace in today’s world. India is viable platform for outsourcing your web designing requirement. Web Design in India is indeed a thriving business. This is because of the cheap labor cost, quality solutions and effective services. Though a developing country, India has become the hub of IT outsourcing in the recent years. Thanks to its resource of high-tech professionals, cost-effective labor cost and relatively unperturbed political scenario. Moreover, most of the Indians are well-versed in communicating in the English language.
So, there can be no communication barriers also. But, first you need to chalk out your requirements clearly before outsourcing to India. An initial skeletal sketch of your requirements will give you an idea about exact type of work you expect from your service provider in India. This will avoid unnecessary reworking of designs and enable you to find solutions within a short span of time.
There are several steps involved in designing a proper and appealing web site. You should be very clear about what kind of website you want for your business. Your website should be in sync with your business processes or the type of services you are providing your customers. The theme, pictures and the whole layout should be in tune with your business purpose. Navigability and user-friendliness of the website should be also taken into consideration.
Having these key elements in mind you should head to find out a successful Web Design service provider in India. Web Design India is a big industry with many exceptional service providers. While choosing a service provider, look into the portfolio, infrastructure and experience of the provider. Check if the provider can handle complex web design projects. Also verify if the provider is authentic and reliable for sharing your business information.
Websites are an effective and efficient way to communicate with potential customers, employees and suppliers. India offers the best quality web solutions and web design activities to fulfill the needs and requirements of global business operations. With superior quality deliverables, Indians have proved their talent and skill to generate ultimate and effective solutions for even complex projects. So if you find a suitable service provider for your requirement in India, then you can easily benefit and reap profit from the cost-effective and quality Web Design India.
Mandeep Anand
http://www.articlesbase.com/web-design-articles/web-designing-gained-importance-as-a-business-670162.html