what should i do to improve the communication skill?

Hi
im manali sethi from delhi and im pursuing final year as well as doing a job from advance realtor. i wanna to improve the communication skill i dont understand what should i do. i m very much trying to improve the english but i think so i have a lot of hesistation. i m always speak by talking to walk, to read and to talking to other person. when other person is talking to me so that time i feel very confused ki usko kya answer du. i feel embrassing
i wanna to join the BPO. but they want to high communication skill. when i go to interview so that time i was not able to give the answer properly i cannot speak english im wating you reply please give me ans as soon as possible

manali sethi

take some good English Book from Oxford University Press it will definitely help you.